Privacy Policy

Victory Pest and Critter Control ("we," "us," "our") is committed to protecting the privacy of our customers. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information remains confidential and secure. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information Collection

We may collect the following types of information:

a. Personal Information:

Name

Address

Email address

Phone number

b. Service Information:

Details about the pest control services provided

Information regarding your property and pest issues

c. Payment Information:

Credit card or other payment details for processing transactions

2. Use of Information

We use the collected information for the following purposes:

To provide and improve our pest control services

To process transactions and send confirmation notices

To communicate with you regarding appointments, services, and customer support

To send promotional offers and updates (you may opt out at any time)

3. Information Sharing and Disclosure

Phone Numbers (Personal information) collected for SMS will not be shared with third parties  or affiliates for marketing purposes

Victory Pest and Critter Control does not sell, trade, or otherwise transfer to outside parties the SMS consent, phone #s, and your personally identifiable information. We may share your information only in the following situations:

With trusted service providers who assist us in operating our business and providing our services, as long as those parties agree to keep this information confidential

When required by law or to comply with a legal process

To protect our rights, property, or safety, or that of our customers or others

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption of sensitive information during transmission

Secure servers and networks protected by firewalls

Regular security assessments and updates

5. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.

6. Your Rights

You have the right to:

Access and review the information we hold about you

Request corrections to any inaccurate or incomplete information

Request the deletion of your personal information, subject to certain exceptions

Opt out of receiving promotional communications

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.